Policies

Quotes and Estimates

Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

Payment Terms

All orders must be prepaid due to the speed of our turnaround. Under NO conditions does ingraphis.com print on terms or extend credit.

Since each job is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL.

Right To Refuse

ingraphis.com reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to ingraphis.com for printing and/or publication.

Accuracy of Quotes

Quotations are based on the accuracy of the specifications provided. ingraphis.com can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with ingraphis.com are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

Alterations and/or Corrections

You may not change artowrk after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.

Liability

ingraphis.com's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. ingraphis.com warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. ingraphis.com makes no other warranty and no actions or words of ingraphis.com or its officers, employees or agents shall constitute a warranty.

Electronic Manuscripts/Images

It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. ingraphis.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until ingraphis.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. ingraphis.com does not archive your work for longer than it takes to produce the final product. Please save your work.

Indemnification

The customer represents that it has the legal right to produce all printed materials ordered from ingraphis.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against ingraphis.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by ingraphis.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold ingraphis.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending ingraphis.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing ingraphis.com for any legal fees and expenses it reasonably incurs in responding.

Overruns and Underruns

ingraphis.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. The generally accepted trade practice is plus or minus 10%. In the event of an underrun exceeding 10%, ingraphis.com will bill for the actual quantity delivered.

Workmanship Guarantee

We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.

Shipping and Delivery

Charges for delivery/shipping of printing and supplies from ingraphis.com are not included in quotations unless specified. Because shipping carriers are beyond our control, ingraphis.com is not responsible for delays and/or damage incurred during shipping.

We are Not responsible for delays or damage incurred after your shipment has left our plant.

Claims

Claims for defects, damages, or shortages must be made by the client in writing no later than 5 calendar days after delivery. If no such claim is made, ingraphis.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that ingraphis.com performance has fully satisfied all terms, conditions and specifications.

Changes To Our Policy

ingraphis.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.